Tell us what the water is doing
Say where it is coming from, when it started and whether anything has been shut off yet. That decides how quickly the visit needs to happen.
Westminster Emergency Plumber takes you from a leak, a backup or a cold shower to a clear repair decision. Here is how a Westminster service call is arranged and what happens at the property.
Say where it is coming from, when it started and whether anything has been shut off yet. That decides how quickly the visit needs to happen.
Give the full address and anything a service truck needs to know: alley access, a gate code, stairs down to the basement, a dog, or snow on the driveway.
The plumber finds the source, explains the repair and gives you the price. Nothing is cut, drained or replaced until you say go ahead.
Water back on, fixtures run, the repair shown to you, and a plain note of anything worth watching or dealing with later.
Find the main shutoff if you have not already. In most homes here it is in the basement or crawl space where the supply line comes through the front foundation wall, usually within a few feet of the meter. There is also a curb stop near the street, but that one belongs to the utility. Knowing where your valve is before an emergency is the single most useful thing you can do.
Some things are safe to do while you wait. Shut the water off. Move belongings clear of a wet floor if nothing electrical is involved. Open cabinet doors under a sink in a cold snap. Stop running water into a drain that is backing up.
Some things are not. Stay out of standing water near a panel, furnace, water heater or outlet. Do not use an open flame on a frozen pipe. Do not reset a breaker on wet equipment. If you smell gas, leave the house and call the gas utility from outside. Turn a water heater off only if the switch or gas control can be reached safely and dry.
Review the plumbing services, check the communities we cover, read the common questions, or see the repair versus replacement comparison if hot water is the problem.
Call and describe the symptom. We will take it from there.